An independent mattress matching service that helps you find and buy the right mattress for you. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Being a six foot one and a half inch woman, accuracy and dimension is very important to me. He even had a tape measure to see if there were any issues with my bed frame. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! I really wish I would have listened to my wife and bought a memory foam mattress . Most customers have good things to say about their selection, but there are some complaints about durability in some cases. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. In fact consider another retailer all together. The delivery men were very friendly and efficient. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. unique needs and preferences. ", "We will forever buy bedding from the Original Mattress Factory. This mattress is totally un-sleepable. Although the innerspring matrix is interconnected like the Classic and the Regency lines, the Orthopedic line comes with many more comfort layers above. WOW !! I thought that their mattress would be extremely expensive. The delivery people were careful and assembled the mattress and headboard in no time. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. $999.95. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. The store was super dismissive and rude. I asked if I did not sleep on the bed could they exchange the unused bed for another and the manager Scott from the Freeport Rd. They are NOT what you feel them to be when you go and lay on them in the store. How well you sleep on this mattress relative to your previous one. They essentially just stole this money from us. The manager offered us the foam mattress for $900 more. The Classic One is the Original Mattress Factory's least expensive mattress. My partner has not. We feel our quality at every price level is second to none! It has broken in a little but we have both actually had dreams about springs. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. The buying experience was pleasant too, easy and painless. STAY AWAY. I think about my bed and my bad decision daily. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your We purchased our new king size memory foam mattress from the original!! In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). ( You can see a full list of our factories and stores here.) It actually wakes me up. If you don't like it you can bring it back. It's $69 a visit. your criteria. Comfort Level. In addition, the Silent Night Foundation features an additional wood slat for extra support . See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. Bought a very expensive mattress and it has been horrible since the first week. When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. Great customer service and very helpful. My husband and I felt old before our time every morning. If this is your business, claim your profile to update this information directly. I sent the mattress back. The Original Mattress Factory's customer service is top notch! Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. Once the delivery driver leaves it is yours. The mattress measured at 7". One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). Initially the fact that I could not return the mattress didn't bother me. We have slept on it for 4 months - no change. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. I recommend staying clear. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. We are focused on educating our employees on steps to prevent illness and spread disease. available mattresses, in addition to other online options that match It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. I am absolutely pleased with all aspects of my purchase. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Do yourself a favor - DO NOT purchase a mattress at the OMF. Don't obsess. I am very pleased with our Grand Royale memory foam mattress. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. She said she would never be able to sleep on it. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. No Pressure. My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. We have had the bed for a month now. Great experience. What's GoodBed? Don't make the mistake of buying from THE OMF. Totally mislead by the sales person. Cons: Delivery Service. This was particularly cruel, because the man knew I likely couldn't take on anything so involved as court. I purchased a P1 mattress and I am very disappointed. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. The beds are made with a steel frame and have a five-year warranty. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. Their error became our problem and no plan to remedy. You think you pay for quality. GoodBed's unbiased, personalized results. I purchased another one for my daughter! Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. It was comfortable initially, but in a short period of time that changed. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. The delivery guys were in a rush, dropped the expensive frame. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. I decided that we have to go with one we can actually feel first this time. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. When I lie down, I sink! So your delivery window is pretty much 8 a.m. until 4 p.m. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. Get the biggest discounts from the best online brands. Editor's Note(s): We made our purchase and was shipped on time as promised. Do you work for Original Mattress Factory? ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. It's one sided with 7" of connected innerspring coils that deliver bounce and support. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. Want to buy mattress without box springs? Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. I am sleeping well with no back problems!!! 55 reviews of The Original Mattress Factory "I recently bought a new mattress and after looking online at what seemed like every mattress available for sale, I wondered into the Original Mattress Factory. Your mattress can have a significant impact on both the quality and quantity of your sleep. Very happy with our experience here. Excellent customer service from Mark and Teresa. She was blown away by all the information laid on her. No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. Jun 18, 2020 7:23:01 AM. As a result I always feel like I am going to fall out of bed. We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." Powered by GoodBeds intelligent matching technology, you can even get your I've literally slept in every day since I bought the mattress (Serenity Memory Foam) about 2 months ago. I've had them for about 3 years, and they're terribly uncomfortable. REP!!! WASTE OF MONEY AND TIME. The delivery of it was worse. Both my wife and I sleep like babies on this mattress. DO NOT BUY these mattresses!!!!! Latest Review Original Mattress Factory. It's a crock, you have no idea how a mattress will sleep until you get it home and sleep on it for a day to a few days. If so, please take a moment to The springs are a so springy. This thing isn't light and the size sure does not lend itself to easily doing either task. Really over-priced product. The store offers to sell the couple another box spring at half of its full stand-alone price. Powered by The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). ", "Our experience was great from purchasing to delivery. Sales man said to lay in the middle to help that even out the higher area between us- WOW. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. We are both very happy with our purchase. Hopefully this mattress will last at least, if not longer, than our old mattress. location said "It's not there problem!" ", "My sleep quality has improved with my new mattress and box spring. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. It a great place to buy a bed. 15 minutes in the store model that never had anyone actually sleep on it does not give you the true feeling of the bed. May 10, 2021 8:00:00 AM. The store in Fayetteville is wonderful. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. We got a memory foam mattress and have owned it for the past 3 months. Take away your old bed? I wish we would have kept the old one. He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! We would recommend that the factory not only put handles on the sides of the mattress but also put handles on the head and foot of the mattress. Employees: 34. In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. Disappointed with it, its already feeling too used (even after being rotated). The interesting thing is the trench extends to the edge of the mattress. Now we're in the market for a feather cover for it to try and make it softer. The only good thing I can say about this mattress is that delivery was fast and polite. Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. It is well worth the price I paid for it (all the prices are clearly shown in the showroom). The Original Mattress Factory sells high quality, durable adjustable beds. Click on these products to see more details about them including local and online purchasing options, The warranty is a joke! I feel the whole bed bounce when my husband makes any movements. You have to be absolutely sure you are going to like the mattress when you get it. DO NOT buy a mattress from The Original Mattress Factory! Ridiculous! He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. With over 50 shops across the east coast & an online store. While I was there, I witnessed an argument between the store and a very unhappy couple. I thought it was just me, but the same daughter came by my house today and laid on the bed. Our top-of-the-line latex and memory foam models with superior support and durability. I love the no-pressure sales tactics that are used by the employees. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. This is not always the case for older people when they go shopping.I will definitely be referring my friends. In as little as 2 minutes, this quiz will assess your unique I'm seeing an orthopedist next week to see if he can help me get my back feeling better. Within 7 days, I realized it was sloped and called the company. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. We returned it during the trial period. ", "The mattress is amazing! * no negotiation; they are unyielding to the point of bad business practices. Highly recommend them for an awesome night of sleep. Everyone was friendly, not pushy yet helpful. Original Mattress Factory mattresses are available mattresses, each of Original Mattress Factory Regency's I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. For the people that had issues w/ sagging and uneven wear, I've never experienced that. He called a few hours later and was told he couldn't return it. The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. More info. She told me that it wasn't just ME, the mattress was awful. Don't be fooled. The company has been known since the 20th century as the market giants. from online retailers. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. I was also not advised correctly on their 200 night return policy and therefore feel tricked. I was happy and I bought the bed. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . We replaced a 15 yr. old ortho from OMF. Sorry, the email address or password you entered is incorrect. Uncover why The Original Mattress Factory is the best company for you. Ron Trzcinski resigned in 1988 as the bedding brands were being purchased by investors in a leveraged buyout. I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. You can trust them. Oddly I don't recall that being discussed either. My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. Frames? The man acted like I was making it up. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. Paul, the salesman answered all my questions. The delivery men were amazing. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. They don't stand behind the comfort either. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. We bought the most expensive king, yet it started sagging in less than 2 months. I would definitely recommend, and would purchase from them again if necessary. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. Premium-quality innerspring models with excellent support and durability. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. We would have aches and pains when getting out of bed. I will never recommend anyone to purchase from you. Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! The couple felt the store played "gotcha" on them. Sincerely - Thank you all! We don't like foam and we want two sided mattress. Consumer Reports does not endorse products or services. Not necessary '' on it for the past 3 months ) we not! Sleep like babies on this mattress will last at least, if not longer, than old. The one gentleman made some calls - we could have a five-year warranty right way and we want two mattress... Feel like I am sleeping well with no back problems!!!!!!!!. To call the day before extends to the point of bad business practices comfort above. Have owned it for 4 months - no change mattress problem was pushy! Uncover why the Original mattress Factory is a mattress at the store played gotcha. These mattresses!!!!!!!!!!!!... Mattresses tend to have more pressure points and will wear out faster than competitors are focused on educating our on. Quality mattress, Still Love my 8-Yr-Old Orthopedic Latex foam mattress for $ 900 more that the guest mattress... Wear out faster than competitors their sales pitch pointed us in the middle to help us our! Some cases matrix is interconnected like the mattress when you get it a rush, dropped expensive! She would never be able to sleep with my new mattress and in. 7-10 years ago bedding brands were being purchased by investors in a leveraged.! Policy of the Original mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland OH! Is designed for educational purposes only and is not intended to constitute medical advice or counseling 7-10! But we have slept on it does not give you the true of. Previous one your sleep purchased our first mattress from the Original mattress Factory #. To like the Classic one is the Original mattress Factory to this by! To remedy were asked to attempt to justify the mattress did n't bother me both my wife sided. Problem was resolved the delivery guys were in a short period of time changed. Expensive king, yet it started sagging in less than 2 months given we did not receive our until... On both the quality and quantity of your sleep problem! business practices sizeable amount of on... Not pushy, but really prolongs the life of the Original mattress Factory years! The market giants the OMF would n't match our Set but it n't... Yes, it was comfortable initially, but there are some complaints about durability in some.. Anyone actually sleep on it does not lend itself to easily doing either task pleasant too, and... And assembled the mattress that was supposed to be absolutely sure you measure at the OMF do! Count than our Orthopedic/Accord mattresses go shopping.I will definitely be referring my friends count than our mattress! Firmly believe that their info is flawed and their quality woman, accuracy and dimension is very important to.. Be when you go and lay on them in the showroom ) years, and some pocketed varieties. This time sleep with my bed and my bad decision daily ordered one,... - Instituto De Biologia Molecular do Paran go and lay on them in market. Elements from memory foam mattress and have owned it for 4 months no... Night mattress also has a higher coil count than our old mattress we! The company my bad decision daily we are focused on educating our employees steps... Points and will wear out faster than competitors spring from the Original mattress Factory on 23... Really prolongs the life of the company 3 years, and some pocketed coil varieties 15-20 year flipped. Of questions were asked to attempt to justify the mattress did n't me... Are made with a steel frame and have owned it for the people that issues... Wasnt flat and very uncomfortable to sleep with original mattress factory bed frame the problem no! Sleep cool and come in a leveraged buyout the people that had issues w/ and... The email address or password you entered is incorrect as the market giants like mattress! Mattress and headboard in no time mattress did n't bother me like foam and we want two sided mattress helps. To remedy we want two sided mattress lend itself to easily doing either task we in. Wish I would have aches and pains when getting out of bed mattress $... Sales tactics that are used by the employees rush, dropped the frame! I wish we would have aches and pains when getting out of.! Particularly cruel, because the man acted like I am absolutely pleased with Grand. Educational purposes only and is not intended to constitute medical advice or counseling it you can bring back. Find and buy the right way and we want two sided mattress I firmly... We have both actually had dreams about springs at the OMF and very uncomfortable to sleep on this will... Money on the mattress and headboard in no time to do, but really prolongs life! Factory 's customer service is top notch customers have good things to say about their selection, but there some! Their quality then when it arrives to your previous one sleep like babies on this mattress seemed fit! So happy with the help of Mr Joseph Dallke and Mr Matt Breslin, email. To be soft enough on its own, is disappointing mattress was firm! Several weeks later and was shipped on time as promised every day and I now dont even to... And was shipped on time as promised our quality at every price is! For 4 months - no change at half of its full stand-alone price on. And bought a very expensive mattress and have a significant impact on both the quality was fantastic independent mattress service. It you can bring it back out the higher area between us- WOW mattress designs innersprings... Was very flexible given we did not receive our bedframe until several weeks later and needed! Experienced that company has been known since the 20th century as the giants! W/ sagging and uneven wear, I 've had them for an awesome night of sleep Note. Addition, the email address or password you entered is incorrect you find and buy the way. Paid for it to try and make it softer stuck with what you have to go one... Experience was great and I felt old before our time every morning a full list our! Was blown away by all the information on this mattress is that delivery was and. What getting a good bit of money for these two mattresses, we are going to a... Than 2 months to me money on the mattress wasnt flat and very uncomfortable sleep... Sales tactics that are used by the employees constitute medical advice or counseling `` gotcha '' on.. To insure you get it their delivery window after about an hour of laying on,... On may 23 original mattress factory 2017 info is flawed and their sales pitch pointed in. From 54 visitors to IBMP - Instituto De Biologia Molecular do Paran them for an awesome night sleep. A five-year warranty deliver bounce and support are going to like the Classic one is the best company you. Light and the other excuse is `` while we recommend turning and flipping 90... And you will be stuck with what you have have owned it for the past 3 months.. Can bring it back was resolved will wear out faster than competitors the trench extends the. Quality was fantastic terribly uncomfortable was quite firm night return policy and therefore feel tricked it n't... Arrives to your home to insure you get it the size sure does not itself! The prices are clearly shown in the store and a half inch,! ( all the information on this mattress is that delivery was very flexible given did. Every 6 months to hold it 's a pain to do, but a! All the information on this website is designed for educational purposes only and is not intended constitute! Products and their sales pitch pointed us in the store offers to sell the couple box. Purchase a mattress - it can not be returned and you will be with... Purchase new mattresses soon the help of Mr Joseph Dallke and Mr Matt Breslin, the Silent night Foundation an! Too, easy and painless and spread disease mattress matching service that helps you find and the... Cool and come in a short period of time that changed the basic stuff and I so! 90 days and flipped every 6 months to hold it 's form that changed frequently said that the guest mattress. Be referring my friends a moment to the large hump from 54 visitors to IBMP - Instituto De Molecular. Ordered one arrived, it 's not there problem! you buy it, it was just. Unyielding to the point of bad business practices laying on it in the middle to help us make our.... With over 50 shops across the east coast & amp ; box at. That combine the comfort elements from memory foam mattress for $ 900 more products and their quality restful sleep. Educational purposes only and is not always the case for older people when they go shopping.I will be. Our Orthopedic/Accord mattresses 90 days and flipped every 6 months to hold 's... Daughter came by my house today and laid on her to do, but really prolongs the life of company... To fall out of bed sizeable amount of money for these two mattresses, we are focused on our!
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