We now also consider qualitative factors, including communications, he says. 49-61. The assessment covers Environment, Labor & Human Rights, Ethics and Sustainable Procurement dimensions. Introduction to Balanced Scorecard Analysis. Through the years, weve gone from looking at the entire organization to looking at groups, by division. At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. If there was ever a time when we needed the best and brightest to work in the energy industry, it is now, and yet college students are asking me if a career in oil and gas is like going to work for the tobacco industry. The initiative focuses on Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. This case profiles the evolution of Sodexo's diversity initiative. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (we're at 38% today). By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. Members can get help with HR questions via phone, chat or email. 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Anand said one big factor in attaining that designation is Sodexo's diversity scorecard index, a tool that measures quantitative and qualitative progress in recruiting, retaining and promoting women and minority employees. A number of times they often clash with the chain of command in the organization. During that same time period, the number of women on the executive committee increased from three (18.8 percent) to five (20 percent). Poorly defined metrics metrics are either too broad or too narrow. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. Revenue and/or value added per employee evaluation of behaviours such as participating in training, mentoring, and doing community outreach. While almost 70% of jobs require a bachelors degree or higher, fewer than 50% of workers have one. Allstate Insurance Co. in Northbrook, Ill. looks at diversity as it relates to talent, reputation and markets. I could have started an EBRG. Angela Talton, Senior Vice President, Global Diversity & Inclusion, Nielsen, worked collaboratively to create a scorecard when she moved into her role two years ago. document.head.append(temp_style); You may be trying to access this site from a secured browser on the server. Market share in target segments Shortly after Hourican became CEO, Adrienne, Each year, we celebrate the life and achievements of Dr. Martin Luther King Jr. on the third Monday of January, the Monday closest to Dr. Kings birthday on January 15. In addition, the company had developed diversity priorities focused on five different dimensions of difference from a global perspective: gender, race/ethnicity, sexual orientation, disabilities, and age. Sodexos commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and provide networking opportunities. They also conduct surveys that measure return on investment of their mentoring and employee network programs. Our Communities: DEI Board, Data Privacy Board, ESG & CSR Board, Enterprise Data Strategy Board, SocialMedia.org, SocialMedia.org Health, and Talent Marketing Board. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organizations culture, industry, and practices. Read about how to make your company more diverse. Balanced Scorecards help "Sodexo Diversity" to translate, communicate, and measure its strategies. Shifting the Diversity Climate: The Sodexo Solution case study provides a strategic dilemma for the protagonist. This is the Holy Grail. Communities for people leading change at the world's biggest companies. $("span.current-site").html("SHRM China "); (1995) "Looking Inside for Competitive Advantage". Weve found that good, robust metrics can help provide incentives for the right behavioral outcomes.. Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. At Sodexo, diversity training is part of the managing. Ive been in energy services my entire career, and I had gotten used to being the only woman in the room. Please log in as a SHRM member. Sodexo, based in Gaithersburg, Md., recently ranked sixth on DiversityIncs list of top 50 Companies for Diversity. After all, McCloskey said, it doesn't matter what best list your company is on. 3 min read. If you exclude people who are retired or people who are not of, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. Claims and complaints handling Founded in 1962, Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadershipbecause progress for women is progress for everyone. B. To request permission for specific items, click on the reuse permissions button on the page where you find the item. I was a little bit concerned that we were just measuring executive representation and not everything that was impactful [to the senior management], he says. The Balanced scorecard is an integrated approach to assesses performance of business strategy and how changes can be made in the areas such as financial objectives and goals, customer preferences and choice architecture, operations management and supply chain bottleneck resolutions, and organizations learning ability and capacity building Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. For greater details connect with us. The diversity part is hardline numbers: hires, promotions, etc. var currentUrl = window.location.href.toLowerCase(); percentages for the workfor ce, management and t op executives. The company has come a long way throughout its establishment in improving diversity within the company. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures atSodexo, was featured in an article about turning diversity and inclusion plans into actions. 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Go Beyond Representation: When Ken Barrett came on board two years ago as Chief Diversity Officer of General Motors, he received a copy of the diversity scorecard that had been used prior to the companys bankruptcy filing in 2009. } A dashboard shows scorecard information with other related items, such as reports, charts and grids. Sodexo also prioritizes training and education, which includes numerous learning labs, workshops, and events throughout the country. Everyone can assess the diversity of their own team and their teams teams. At Sodexo, the diversity scorecard factors into senior executives year-end bonuses. With a strategic focus on the business case and how diversity can drive employee engagement and business development, Sodexos diversity efforts have developed from a compliance framework to a strategic business imperative embedded in the fabric of the culture. var temp_style = document.createElement('style'); Accountability for internal programs consists of complementary qualitative and quantitative components that ensure the progress of culture change within the organization. If anything, such times are when organizations really need to focus on diversity and inclusion because doing so perhaps can help to pull you out of a downturn or a sales slump.. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversitys overall strategy. Sodexhos qualitative metrics have rigor around them, are measurable and get at the behavior change and outcomes were after, Anand said. Since 2009, Sodexo completed the CDP annual request for information. Hubbard added that one of the critical misses occurs when organizations fail to assess the entire culture system and infrastructure and processes surrounding the diversity and inclusion change process. The scorecard also assesses efforts at diversity-and-inclusion training throughout the organization and in many ways incorporates elements of dashboards. On MLK Day, we honor, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Diana Lee, Vice President, Diversity & Inclusion at TD Bank about how she pulled on experience to, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Rachel Salinas, Senior Program Manager, Employee Giving at AT&T about Rachels journey through several sectors of a, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. Learning labs, workshops, and doing community outreach diversity Climate: the Sodexo Solution study. Cohesive strategy by division gotten used to being the only woman in the organization covers Environment Labor. Metrics can help provide incentives for the protagonist entire career, and doing outreach. Md., recently ranked sixth on DiversityIncs list of top 50 companies for diversity broad or narrow. 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