Karbowski, 45, will take on the role effective Feb. 13 . In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. Access Travelustaad.com and you will see the user interface available for flight booking. Torch lighters emit a powerful concentrated flame, and are therefore prohibited. A good rule of thumb is to pack 1-2 pieces of luggage per person, with a maximum weight of 50 lbs or 22.5 kg. Posted July 20, 2011. Please email specialistservicesuk@celebritycruises.com. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. Celebrity Select Dining is subject to availability. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. However, luggage must remain within a reasonable limit. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. Please make sure that all valuable and important items (for example, medicines, jewelry, fragile items, important travel and other documents, video/camera/laptop/mobile phone etc.) Do you want to know more about Celebrity Cruise luggage restrictions? Celebrity Cruises Luggage Tags - Vintage Playing Card Ship Red Name Tag Set (3) $19.99. You must also give us details of any relevant insurance coverage you hold. Our descriptions may refer to activities that are available in the ports you are visiting. Please make sure you know your stateroom number and room location. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Please ask for this document and keep this document safe with your travel documents when you travel. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). . Please check with your airline for details. They are: Sky Princess. 5.7 What is your liability towards guests? We will only accept complaints from the lead name of a booking. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Free shipping Free shipping Free shipping. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) You must therefore ensure that you check all details of your chosen holiday with your travel agent, or with us direct, at the time of booking. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. Go to site, Already booked? In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. The last evening onboard, simply place your checked bags outside your door. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. Ships' Registry: Malta and Ecuador. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. If your baggage exceeds the Vueling Airlines baggage allowance in 2022, you will need to pay a fee of 12 for each excess kg, up to a maximum of 32kg per bag and flight. Once your EHIC has expired, youll be able to replace it with a GHIC. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. On board there are certain facilities where each entry is restricted by age. By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. In 2022 her newer sister ship Enchanted Princess did sail from the port, but she has been relocated for . Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. Guests who book these staterooms must sign and return the Guest Special Needs form we provide in order for us to ensure that they are only allocated to those guests who have a genuine medical need for them. For guests making bookings onboard any of our ships, different cancellation policies may apply. Please note that within the territorial waters of some countries on your itinerary or based on your embarkation port, the onboard shops may be closed or alternatively restrictions may be imposed on some items available for purchase or additional VAT added dependent on that countrys VAT rules. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. per person, the extra 27 kg will cost you 270 :eek . 55 x 35 x 23 cm) One personal item per guest: like a handbag or small backpack. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Governments and public authorities continue to develop their policies and change their rules. Please advise us in writing of any special requirements you may have at the time of booking e.g. You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. We make every effort to ensure the content contained in our brochures and on our website is accurate. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. If your flight tickets have been issued, standard airline cancellation penalties will also apply. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. Yes. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. We will do so as soon as we become aware of the error. 2.2 Are there any prohibited items that I cannot take with me? Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. Visiting from {country-flag} {country-name}? You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. This guide will provide all the information you need for a seamless cruise experience. Domestic cruises to North Queensland. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). FORBIDDEN ITEMS. Prices are not inclusive of the 18% gratuity. Maximum luggage allowance per guest: 90kg per guest, except for Celebrity Xpedition Class. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. 2023 Cruisers' Choice Awards! We are not able to offer flight only bookings. Celebrity Cruises also offers a range of non-alcohol packages if you feel this would be better suited to your needs. Please note that Kosher food and other special meal requests may not be the same standard and offer the same range as the food provided under the general menu. All participants who engage in such recreational activities do so at their own risk. From overseas, additional call charges may apply). This must be checked luggage. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. A. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. A typical weight allowance for carry-on luggage is 5kg. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. Luggage question due to airlines wt restrictions . Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. Celebrity is a premium cruise line that offers its guests luxuries reflective of luxury lines. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. That rum you purchased in port will be . Luggage Valet is a service offered to help make your return travels as carefree as your cruise. Itineraries may change from time to time, both before and after your sailing departs. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. Celebrity Cruises may charge a reasonable fee for such services. . Learn insider tips and tricks to maximize your luggage space, avoid extra fees and cruise in style. Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. 1.10 If I have to cancel my cruise holiday, will I receive a refund? Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. The permitted hand luggage on Celebrity Cruises is limited to a small hand luggage item per guest. So, if you're planning on bringing a lot of luggage, you'll need to make sure it all fits into two pieces. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. Recommended: 2 pieces of luggage plus a carry-on item to bring on board. Following the Celebrity Cruises luggage allowance rules, wheelchairs, baby carriages and strollers are allowed on board. Enjoy up to 75% off your second guests cruise fare, save up to 800 per stateroom, and get up to $800 to spend on board. We have appropriate security measures in place to protect this information. Please be aware that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. We may also increase prices to reflect changes in relevant taxes, fees or foreign exchange rates. Please contact your Personal Cruise Specialist for further information. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. Any increased non-refundable deposit payment required will be advised to you at the time of booking. These bottles have to be unopened and are subjected to a corkage fee. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. While onboard, drones must be stored safely in the stateroom. Please note that flights may only be purchased as part of a package and with a Celebrity cruise. Uncover the secrets of packing for a Princess Cruise without going over any luggage allowance limits. If your airline does not comply with these rules you should complain to the Civil Aviation Authority. Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. That might typically be one carryon and one checked at no more . Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador.
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