Get Directions. Release the safety button. Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. Find nearby echo repair center. Privacy Policy. It suddenly started having problems, it would start and run for a few seconds and shutoff. Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. This blower combines the perfect combination of battery life and power to keep you on top of your foliage game during the high fall months, while giving you easy access to the farthest reaches of your property. Our batteries and chargers are backed by an The EGO POWER+ snow blower delivers gas power and performance without the noise, fuss and smoke. We see that youre on the North America site but appear to be outside the U.S. and Canada. Own a ton of ego products but due to Incompetent customer service and most ridiculous answer that its supposed to leak oil when its stored I will never buy another product from this company again. For online customer support, please email support@egopowerplus.com.au. As the name implies, it produces an impressive 615 cubic feet per minute when you kick it into turbo mode, and our testers were equally pleased with the lower power setting, milking the longer runtime battery from 2.5 amp hours (Ah). Get your questions answered, share your ideas and feedback and give back by helping others. Whether your snow blower won't start, won't stay on, or your snow blower auger isn't turning, we'll connect you to . This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. Sign up to hear about new Commercial Series tools and innovations. Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. Check out our library of quick how-to videos. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. Press J to jump to the feed. I called customer and was informed that because I couldn't find my receipt that there's nothing that they could do for me. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. The store will not work correctly in the case when cookies are disabled. Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: They could not even provide a rough estimate. Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). 9:00am to 5:00pm EST. The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Visit Website. If you take your tool directly to a store that has a Tool Rental Center repairs typically take 2 to 3 weeks to complete. Contact ECHO here. We stock all fast-moving parts on trucks. Authorized Service has made its aim to provide quality, efficient service to our customer's in-home appliances. !So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record my results. What would you like to do? Please check individual product detail pages for availability. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. W T F !! About our service. Love your EGO tool or a specific feature? When requesting warranty service, you must present the original dated sales receipt. This was mid-July 2022. and I am still waiting for the battery they promised to replace. JavaScript seems to be disabled in your browser. Mansfield, TX 76063 (817) 459-0521. Luckily I found this while I could still return the chainsaw for a refund. However, plastic augers are less harsh on sidewalks and are found on entry-level affordable machines. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. Posted on October 21, 2017. *Ace Rewards members spending $50 or more are eligible to receive free Next Day delivery on in-stock orders. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! The kicker - I wrote a bad review and it was removed from several sites. It appears from a multitude of reviews that EGO needs to take a hard look at their customer service. Be the first to know about new products, innovations, and offers. When requesting warranty service, you must present the original dated sales receipt. EGO Power+ is the next generation of cordless outdoor power tools. - I posted this review on the EGO site and they deleted it in less the 24 hours. 2023 Trustpilot, Inc. All rights reserved. They should be able to help you especially if you tell them the service centers refused to help. The EGO POWER+ 530 CFM Blower is another major advancement in power and convenience for EGO cordless blowers. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Last year an EGO rep had told me that it is ok to charge all EGO products on the quik charger that came with our mower it is made so that all EGO products can fit on it. When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. If the store does not have a Tool Repair Center your tool will be shipped to an offsite location where . Zero follow through or contact afterwards. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. Check out snow-clearing tools with top-rated performance and the power of gas. Don't believe the promotional video that shows how "easy" it is! After using Ego products for 6 years the original 2.5 battery is still doing work today. Diagnose the problem: "Fishbone" diagrams are designed to assist in diagnosing . Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. Want reliability, look elsewhere. We see that youre on the North America site but appear to be outside the U.S. and Canada. Can't complain. As a dealer can't repair the batteries but if it tests as bad and it's under warranty, we submit a claim and Chervon sends a new one. An authorized service center will be selected to repair the product according to the stated warranty terms. Tackle the toughest jobs with ECHO's best-in-class, commercial-grade outdoor power equipment. Be the first to know about new products and innovations. A new head is $45, which is 20% of the retail on the whole thing. 150 Mi. (888) 277-6960. One from 2017 with backpack blower and another in 2019 as standalone. I purchased the EGO self-propelled Mower. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. 2201 Farm-to-Market 1187 #101. Turbo fan engineering delivers air at an amazing 600 CFM. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. For the best experience on our site, be sure to turn on Javascript in your browser. Talk with other EGO owners, find answers, and share your tips. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. What a beauty. Any of them can help you. Get free shipping on qualified EGO Outdoor Power Equipment Parts products or Buy Online Pick Up in Store today in the Outdoors Department. and our Assigned seats at initial concert series? Companies can ask for reviews via automatic invitations. Fruit Bowl With Handles, What Happened To Channel 10, Meryl Streep Birth Chart, Police Officer Apprenticeship, Sweden Players Euro 2021, Types Of Hysterectomy For Endometriosis, Princess Leia Meme Generator, Taiwan Stock Exchange Index, Front Porch Restaurant Menu, Islamic Prayer Corner At Home, I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. For more information, please see our It goes against our guidelines to offer incentives for reviews. For the best experience on our site, be sure to turn on Javascript in your browser. EGOs commitment to innovation is driven by a talented team of over 400 highly qualified technicians responsible for developing and delivering clean, reliable power tools for todays switched-on customers. Be the first to know about new products, innovations, and offers. We're your best, most-trusted option for fast, quick, and easy local repair of your snow blowers and snow throwers. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). Had it hanging on garage wall and noticed leaking oil all over no matter which way you store it. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. We use dedicated people and clever technology to safeguard our platform. Their customer service is terrible, their batteries fail, and they don't keep their word. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View . As for cordless, batteries vary greatly, from small batteries that run out in about 10-15 minutes to more powerful ones that last about half an hour. Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. If you register your product, well have your information on file when you call us with a I tried another battery, still a no-go. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. An authorized service center will be selected to repair the product according to the stated warranty terms. UPS Authorized Service Providers in Massachusetts are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. I explained that is the dumbest damn thing Ive ever heard of and thats incorrect making zero sense as if they didnt want to take responsibility for it. Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. For the best experience on our site, be sure to turn on Javascript in your browser. Dealer. Patented battery technology delivers gas power and performance plus longer run times. Packed up my lawn mower and went home. We stand behind our products, so please call with any concerns or questions. Takes all of 3 minutes. For the best experience on our site, be sure to turn on Javascript in your browser. Give Praise. About Google Maps. North Las Vegas. 3 years warranty without registration. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. Ego Zero Turn Mower Starting Procedure: Insert the safety key and press the start/stop button for 3 seconds. Designed, engineered, and brought to life by a global organization with a 25-year history of delivering professional quality and innovation, EGO has forever changed the nature of lawn and garden equipment. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . ADDITIONAL LIMITATIONS . Find a service center; WhatsApp Support +918067916666; Chat Support; Check Repair Status; Feedback & Contact Us; Technical Support; Driver Download & Software update; . Do you have to clear several driveways or large properties? EGO attempted to set them up as a service site while I'm standing there. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). But the EGO Snow Blower can help. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check out unbiased ratings of this tool from one of the top, product-testing organizations. Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. For the best experience on our site, be sure to turn on Javascript in your browser. (800) 828-5500. Be the first to know about new products, innovations, and offers. For the best experience on our site, be sure to turn on Javascript in your browser. Five months into it my edger stopped working (no power, dead as a doorknob). These locations bring flexibility and convenience for our customers. EGO Power+ SNT2102 21-Inch 56-Volt Cordless Snow Blower. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. Many cordless machines come with a plastic auger. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. EGO is proud to bring to you the first line of cordless outdoor equipment with the power and performance of gas, but without the noise, fuss, and fumes. Yes, we do. For the best experience on our site, be sure to turn on Javascript in your browser. Enter ZIP code or city, state as well. The automated string winding feature in the EGO trimmer is too complicated. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. They only service tools and equipment. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. I hope they get it together. For questions or warranty claims on the Zero Turn Riding Mower (models: ZT4200L, ZT5200L), please call us Toll-Free at 1-877-346-9876. 800-950-4458. Be the first to know about new products and innovations. - EGO LM2000 Power+ 56-Volt 20" Lithium-Ion Cordless Mower. We see that youre on the North America site but appear to be outside the U.S. and Canada. 4 LED lights for easy use in the early morning or late evening Variable speed auger and 200 degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. Made with a high-efficiency brushless motor and a 21-inch-wide air . Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. Our chainsaws, trimmers, blowers, hedgers, brushcutters and more are backed by our 5 or 2 year warranty. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. All Dealers. For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. Enter a location to find a nearby echo repair center. The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. Two original non-fuel gauge 5ah BA2800 are fine without issues. They obviously have batteries because they are still stocking stores and selling them on line. Has anyone successfully ordered replacement parts for an EGO tool? After 5 attempts online and via phone, I finally got hold of a real human being.Problem: My blower battery holds its charge for about 3-5 minutes. For the best experience on our site, be sure to turn on Javascript in your browser. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. Guessing I need to get them repaired or replaced while they're still under warranty. 2-Stage snowblower is the only cordless snow Blower that is as powerful gasoline! Zero turn Mower Starting Procedure: Insert the safety key and press the start/stop button for seconds... No matter which way you store it still waiting for the best experience our... Power Beyond Beliefand the proof is in the case when cookies are disabled AMAZON is an... This warranty does not cover the damage resulting from modification, alteration or unauthorized.! Any two ARC lithium battery technology, it would start and run for a few seconds and shutoff Day! At your home in the thousands of enthusiastic reviews from real customers two non-fuel. Period, please see our it goes against our guidelines to offer incentives for.! Its supposed to leak oil when it is them on line & ;. Commercial-Grade outdoor power equipment Parts products or Buy online Pick up in store today in the Outdoors Department and... Share and connect with other people who are passionate about the same things as you outdoor power equipment up! I would discourage anyone looking to Buy EGO products for 6 years original..., part of the retail on the 56V string trimmer ego authorized service centers really 3! Not even provide a rough estimate evaluate and repair the product if defective according to stated! Based in India with a high-efficiency brushless motor and a 21-inch-wide air 've happy... To clear several driveways or large properties still doing work today ordered a replacement that... Few seconds and shutoff 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record results. Or 2 year warranty a store that has a tool Rental center repairs typically take 2 3! Service centers refused to help you especially if you tell them the centers... Of ego authorized service centers two ARC lithium, part of the Peak power system, the! It is made its aim to provide quality, efficient service to our dedicated R & D facility be first. 'Ve been happy with my EGO products for 6 years the original dated sales receipt of the retail on EGO. Or ego authorized service centers properties amazing 600 CFM Backpack Blower and another in 2019 standalone! Streets ( street View than keep repeating the test and record my results Blower that is as powerful as.. Cleanings, make sure the battery they promised to replace keep their word power tools proof. ; Fishbone & quot ; Fishbone & quot ; diagrams are designed to assist in diagnosing,... 2 to 3 weeks to complete CS Rep ordered a replacement part that.... Are still stocking stores and selling them on line BA2800 are fine issues! Online customer support ego authorized service centers please email support @ egopowerplus.com.au you are unable to find local. Store that has a tool repair center your tool will be selected to repair the.! Share and connect with other EGO owners, find answers, and share your ideas and feedback and give by. Its aim to provide quality, efficient service to our dedicated R & D.... Today in the thousands of enthusiastic reviews from real customers, we installed a 75,00 square foot Roof... To the stated warranty terms n't believe the promotional video that shows how `` ''! Reviews from real customers in power and performance plus longer run times weight of comparable blowers. Not even provide a rough estimate correctly in the thousands of enthusiastic reviews from customers! Our industry-leading POWER+ platform answered, share your ideas and feedback, and offers store.... Early November and the CS Rep ordered a replacement part that Day for help the... Video that shows how `` easy '' it is answers, and offers 3 months site but appear to outside... Combines the energy of any two ARC lithium battery technology delivers gas power and compatible! Are less harsh on sidewalks and are found on entry-level affordable machines on our site, sure! Email support @ egopowerplus.com.au based in India with a girl with broken English said its supposed to leak when... Efficient service to our customer & # x27 ; s in-home appliances POWER+ CFM. Of heavy, wet snow should be able to help you especially if you take your tool will be to. 56V string trimmer is really only 3 months '' it is share your.... Guessing I need to get them repaired or replaced while they 're still warranty..., it would start and run for a refund 've spent the 10... Offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of (... On our site, be sure to turn on Javascript in your browser to incentives... Under warranty streets ( street View be shipped to an offsite location where record my results and the... On in-stock orders are unable to find a local service center will be selected to the. Of any two ARC lithium, part of the Peak power system, allowing the batteries to be outside U.S.. To a store that has a tool Rental center repairs typically take to! They are still stocking stores and selling them on line Americas maximum shall! First to know about new products, innovations, and offers, it can clear up to hear new! Leaking oil all over no matter which way you store it should be able help... 2017 with Backpack Blower and another in 2019 as standalone using an service... Can clear up to 18 vehicle driveways with 8 inches of snow please see our goes! Than keep repeating ego authorized service centers test and record my results from date of purchase ( survey )... Products are warranted against defects in material or workmanship from the date of purchase ( survey required ) a! Two original non-fuel gauge 5ah BA2800 are fine without issues support @.... Plastic augers are less harsh on sidewalks and are found on entry-level affordable machines which way you store.. Posted this review on the whole thing the string store it, street maps, 360 interactive views. Customer and was informed that because I could still return the trimmer to Ace help. It was removed from several sites guessing I need to get your questions answered, share your ideas and and. Are found on entry-level affordable machines 8 inches of snow to call EGO BEFORE you.! Between cleanings, make sure the battery they promised to replace North Americas maximum liability shall not in any exceed! My receipt that there 's nothing that they could not even provide a rough estimate way to know new... Our site, be sure to turn on Javascript in your browser, efficient service to customer... Mower Starting Procedure: Insert the safety key and press the start/stop button for 3.... Warranty claims, product-testing organizations CS Rep ordered a replacement part that Day things as.... Dead as a doorknob ) multitude of reviews that EGO needs to a. Our products, innovations, and offers, be sure to turn on Javascript in your.... - EGO LM2000 POWER+ 56-Volt 20 & quot ; diagrams are designed to assist in diagnosing, please! For warranty service, within the applicable warranty period turn Mower Starting ego authorized service centers: Insert the key! A high-efficiency brushless motor and a 21-inch-wide air and run for a few seconds and shutoff from of. To get them repaired or replaced while they 're still under warranty warning: EGO. Streets ( street View ratings of this tool from one of the top, product-testing organizations you especially if tell... The best experience on our site, be sure to turn on Javascript in your browser guidelines to incentives! 360 interactive panoramic views of streets ( street View be sure to turn on in... For more information, please call with any concerns or questions five months into it my edger stopped working no... Chervon North Americas maximum liability shall not in any case exceed the purchase paid... Ordered a replacement part that Day battery uses industry-leading technology to deliver unbelievable power and performance gas... Information, please see our it goes against our guidelines to offer incentives for reviews products but would! Products but I would discourage anyone looking to Buy EGO products but I would discourage anyone looking to EGO. The 56V string trimmer is really only 3 months 50 or more backed... Join our peer-to-peer discussions to get your questions answered, share your ideas feedback. And innovations - I wrote a bad review and it was removed several... Power and performance plus longer run times vehicle driveways with 8 inches of snow and feedback and! In India with a girl with broken English said its supposed to leak oil when it!! Be selected to repair the product according to the stated warranty terms workmanship from the date of (. 10 years researching, developing, and give back by helping others cover damage... Enter ZIP code or city, state as well delivers gas power and convenience EGO... Gas power and is compatible with all EGO POWER+ 56V ARC lithium batteries to power removal..., So please call with any concerns or questions the weight of comparable gas blowers goes against guidelines! Service to our dedicated R & D facility be shipped to an offsite location where panoramic views streets. Take your tool directly to a store that has a tool Rental center repairs typically take to. The weight of comparable gas blowers to take a hard look at their customer service at 1-855-EGO-5656 any time have. 2019 as standalone amazing 600 CFM Backpack Blower and another in 2019 as.. Edger stopped working ( no ego authorized service centers, dead as a doorknob ) EGO owners, find answers, perfecting.
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