Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. Dinner, Buccanos Restaurant ( Not included in our All Inclusive Package ), Bebamus (not included in our All Inclusive package), Bajau (Not included in our All Inclusive Package), Casa Mission ( Not included in our All Inclusive Package). There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. The Westin Cozumel Hotel offers Presidential One-Bedroom King Suite, Classic King Room and One-Bedroom Oceanfront King Studio to choose from. more. Read more I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. Within walking distance of Restaurante Gaviotas, where you can have lunch. Outside of that, the hotel is very badly run. 728 reviews. We recommend booking a free cancellation option in case your travel plans need to change. We will definitely be returning. A true experience of all you can eat and all you can drink, with not only the best service, but the best food and drinks, for the right price. Our staff will clean, dry, and safely secure your gear and have it ready to go for your next dive trip. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Similar to all the northern properties, snorkeling is very enjoyable right along the coast line. Once I took a yogourt with cereals and they wanted to charge me $20 for it!Since when cereals are not part of the basic breakfast at the lounge. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unfortunately, this property has no available rooms for your dates. Even the Cozumel airport was not so far. The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. If you continue to use this site, we will assume that you are happy with it. Just as a comparison: we stayed at the Hyatt playa del Carmen a few months after its opening. Right above the water. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. The all inclusive included 3 meals, snacks and alcoholic beverages. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. This was a few months after they opened so maybe they have figured it out by now. The employees are very, very nice and try hard, but it seems the management of this hotel has done zero training for them. Luxury property, fairly clean, its staff and rooms were beautiful. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Hotel El Cozumeleno Beach Resort: Caught a disease from the food!! Enjoy couple's massages, therapy baths, facials, body wraps and more. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 flavors of artisanal ice cream. It has a small but nice beach for kids. We were surprised on how good the menu was and how much you could pick from on the menu. Taxes and fees that are shown are estimates only. We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! Service fee $12 per room / night. We were sad to go but we will definitely be back! Please enter alternative dates. Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) Dine at La Cabana del Pescador, which is located within 400 metres from the hotel. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. Dear danscheik, First of all, receive our warmest greetings from the Mexican Caribbean. If you dont book a flexible rate, you may not be entitled to a refund. 3:00 pm, Check-out: Waiting for hours on the terrasse and without any apology from the front desk person. The staff is always nice, smiley, friendly and really trying to help.All in all we would recommend this hotel, especially if they manage to fix the issue with their member lounge. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. Yes, The Westin Cozumel offers airport transportation for guests. 14. Aparcamiento gratuito. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. Beautiful views, great snorkeling and a wonderful location! Whereas some resorts you might be running from mosquito swarms as you walk from your hotel room to the dining area, the ocean breeze which sweeps the entire property of The Westin sees to keeping the property mostly bug-free. Pool was beautiful, what an amazing view! Cookie Settings | The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. My family and I stayed at The Westin for 5 days. Restaurante Gaviotas restaurant has a spacious terrace, and welcomes guests with dishes of Mediterranean dishes. Wake up Calls. The staff was lovely. Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. Carretera Costera Norte Km 4.8, Cozumel, Mexico. Join our community to receive the latest deals, exclusive discounts & travel inspiration! A Family run restaurant on the beach of Cozumel. Location is unbeatable. Dial '0' from your in-room phone to place your order with Service Express. This is the version of our website addressed to speakers of English in the United States. My room type reserved wasnt honored. All rights reserved. We stayed at The Westin Hotel in Cozumel. I asked nicely a few times for them to turn it down and they did immediately, which was appreciated. It is not a very deep pool . A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. Which popular attractions are close to The Westin Cozumel? this hotel was great base for exploring cozumel, loved it. These are ground floor, have a plunge pool, and a fantastic palm tree and ocean view. Pathways and gardens connect guests to the many pleasures of our all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring our famed reefs. They had 2 restaurants that alternate days of being open. *Food- We did not get the all inclusive- but ate there most of the time. English, Spanish, French, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 987-8729200, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 32.83 kg per room night, Water Footprint: 1130.77 liters per room night, Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Classic Balcony 1 King, Larger Guest room, 1 King, Ocean view, Balcony, Classic Balcony 2 Queen, Larger Guest room, 2 Queen(s), Ocean view, Balcony, Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor, Whirlpool, Deluxe 2 Queen Beds, Junior Suite, 2 Queen(s), Ocean view, Low floor, Whirlpool, Junior Suite, 1 Bedroom Junior Suite, 1 King, Ocean view, Top floor, Cabana 1, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Cabana 2, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Suite, 1 Bedroom Larger Suite, 1 King, Ocean view, Top floor. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. Read real guest reviews and ratings to book the best deal for you on Trip.com today! Located in Zona Hotelera Norte, The Westin Cozumel All Inclusive is adjacent to Playa San Juan and a short stroll from Isla Cozumel Biosphere Reserve. I complained about it and they offered me the breakfast at the restaurant. They are outfitted with welcoming decor. During times of uncertainty, we recommend booking an option with free cancellation. The Westin Cozumel: Westin Cozumel - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Daily Housekeeping. And the pool bar during the day. Gaviotas is open every day for breakfast and lunch. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. Our hotel serves hot, delectable cuisine ranging from hearty steaks to local smoked . the hotel itself is superb. Waiting for hours on the terrasse and without any apology from the front desk person. Just a very poorly run operation which we could not imagine at a Westin brand hotel. This hotel is set very close to the water. The Westin Cozumel features free WiFi throughout the property. Cart. What are some of the property amenities at The Westin Cozumel? . The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. Check your bills as we were overcharged on food a couple times. Common areas are really good (with the exception of the Members Lounge that is definitely below standards and expectations), including the roof terrace with an infinity pool and a bar.A few negative remarks though:- their beach restaurant is not much and the food is just OK- their breakfast room service does not seem to work very well and most of all starts quite late (namely 6:30 am but they did not show up until 7 am when we had to call them and cancel our order) especially if you need to go for morning dives- their Member Lounge is horrendous: very few tables (5 or 6) and seats, food is at best limited in choice when available at all, drinks are almost non-existing, coffee is non drinkable seriously worst Member Lounge of ANY hotel I have ever been a guest of.On the positive side, besides the initial remarks about the hotel itself, they have a great beach, a large pool, abundant beach chairs, lots of outdoor space. This luxury hotel is 5 km away from the centre of Cozumel. If you already have plans to come to this hotel: dont expect good service so you can sometimes have nice surprise and try to have all your meals outside. Cozumel | The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico | Phone: +52 987 872 9200 Privileged location overlooking the Caribbean Sea, the all-new hotel which is located in the north of the paradise island of Cozumel offers you a superior stay. . It is a bit odd pool is refrigerated, many people asking about hot tub as a result (there is one in the spa). We loved that the hotel has its own ProDive shop and pier from which boat launch, it is super convenient! Marcos and Arcos were top notch. *Music choice at restaurants was unfortunate. I hope you receive more than two drinks on the all-inclusive two drinks will only get me through breakfast., This is the person in the reservation office I corresponded with. Try the restaurants within walking distance! 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